This page provides resources and tools to assist healthcare workers provide culturally safe and appropriate care.
Austin Health
The Ngarra Jarra service provides cultural advice and support to Austin staff and services to the community.
This intranet page provides access to all Aboriginal and Torres Strait Islander services and policies.
These resources and organisations provide a range or resources and training to help all healthcare workers understand and deliver cultural appropriate services to Aboriginal and Torres Strait Islander clients. Use the tabs to view resources from various organisations.
Cultural safety for health professionals
Select a discipline to find cultural safety publications, policies, resources (health promotion and health practice), programs, organisations and workforce support information.
WellMob creates social, emotional and cultural wellbeing resources for Aboriginal and Torres Strait Islander People.
WellMob: Resource Sheets for workforce
WellMob: Culturally Safe Services
Specific resources
This resource package for clinicians promotes a model of shared decision-making with clients about how to address health matters. Its person-centred care approach is based on eight elements to follow a two-way process from an Aboriginal perspective.
A guide about preferred terminology to use when working with First Nations Australians.
The term social and emotional wellbeing (SEWB) is a holistic concept used to describe a person’s social, emotional, spiritual and cultural wellbeing. Understanding and applying the SEWB model is essential in providing cultural safety, and empowering First Nations peoples to take control of their health outcomes.
When working with Aboriginal and Torres Strait Islander peoples, it is essential to understand how to respond to people who have experienced trauma and ensure that ways of healing are culturally relevant and safe.
This resource sheet for workers showcases high-quality resources to build further awareness of the impact of colonisation and the ongoing effects of intergenerational trauma and racism, and how service delivery needs to take this into account.
This pdf book helps educate health practitioners and students on social and emotional wellbeing (SEWB). Written by First Nations leaders in this field, it discusses the history, ongoing issues and models of care needed today. Therapeutic approaches that work with First Nations peoples are also described, with a focus on children and young people
Communicating effectively with Aboriginal and Torres Strait Islander people
This information sheet provides a general guide for communicating effectively with Aboriginal and Torres Strait Islander people. It provides examples of culturally appropriate personal communication.
National Aboriginal Community Controlled Health Organisation (NACCHO) eLearning
NACCHO elearning provides non-member health professionals working with Aboriginal and Torres Strait Islander people access to a selection of training resources.
Specific resource
This learning activity aims to increase understanding about mental health in the context of social, emotional and cultural wellbeing.
Free online course for non-Indigenous practitioners to engage with Aboriginal and Torres Strait Islander children, families and communities.
This framework brings together available data to assess progress in achieving cultural safety in the health system for Indigenous Australians. It includes measures on culturally respectful health care services; Indigenous patient experiences of health care; and access to health care services. The data are presented at the national, state and regional levels.
These guidelines provide relevant advice about ethical conduct in research with Aboriginal and Torres Strait Islander communities.
This guidance is to be used when citing Indigenous knowledges in academic writing in a Victorian context.